CASE STUDY

CLIENT: 

LEAF FACILITATOR:

Jacque Hoyt

Steve Bouchard

ABOUT THE EVENT:

 

Large Bio-Tech Company

  • XCHANGE Facilitator: Jacque Hoyt & Steve Bouchard

  • Client: Large Bio-Tech Company

  • Event Date: 5/15/2019

  • Location: Orlando, FL, Marriott World Center   

  • Client Type: Business (for profit)

  • Event Duration: 6.5 hours

  • Level of Impact: North America Service Division {of the Company)

  • Event Type: Strategic Planning Event / Summit

  • Number of Participants: 200 participants

  • Participant Mix: Management Team, Field Service Representatives, Advisory Counsel, Installers, Sales personnel, Engineers, etc.  

Outcomes

  • Brainstorm ideas to help Advance Customer and Employee experience to be included in the Division's 2020 Strategic Plan

View Event Debrief

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